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Fickett Center

The Frank Fickett Scout Training and Service Center

The Fickett Center is the main hub for Scout leader training, support, and resources. It’s also home to the Steve Matthews Scout Shop, the Sarah Keithley Conference Center, and the Puett Eagle Wall. Scout units may arrange to use the facility for events and ceremonies. Outside groups may rent the facility for meetings or events.

Location and Hours of Operation

  • The Frank Fickett Scout Training and Service Center is located at 12500 North IH 35, Austin, Texas 78753
  • Regular business hours: Monday-Friday 9 a.m.-5 p.m. (Scout Shop hours)
  • Scouting business: call us at (512) 617-8611 (during office hours) or (512) 926-6363
  • Scouting business: email us at [email protected]
  • Facility rentals for outside groups: email us at [email protected]


  • The Fickett Center will open for its normal schedule starting Monday, June 1
  • No more than 10 customers will be allowed inside the lobby at any one time
  • Until further notice, no customers will be allowed into staff office areas
  • All customers will enter and exit the building lobby through the front doors; there will be markings on the floor and roped areas to direct flow of traffic
  • Social distancing will be enforced for those waiting in line and upon reaching the front desk
  • All customers entering the lobby will be required to wear a mask and sanitize their hands (masks and hand sanitizer will be available if needed)
  • All customers entering the lobby have the option of wearing gloves (gloves will be available if needed)
  • The front desk will be cleaned at least three times a day (morning, lunch, closing)
  • The area behind the front desk is for staff use only (you may ask the receptionist to make copies for you)

Puett Eagle Wall

This monument stands in front of the Frank Fickett Scout Training and Service Center, recognizing all who have earned the rank of Eagle in the more than 100 year history of the Capitol Area Council, Boy Scouts of America. Names of future Eagle classes will be added each year.

The Eagle Wall was made possible through a gift from the Nelson Puett Foundation.


Facility Reservations: Outside Groups

Contact our Facility Sales Manager at [email protected] or (512) 617-8637 for availability and rates.

NOTE: until further notice, there are no walk-in visits to tour facility rental spaces. All visits must be by appointment only with our Facility Sales Manager.


Facility Reservations: Scout Units

Eligible Events

Scout units may reserve space(s) inside and/or outside the Fickett Center for four hour blocks for these purposes:

  • Courts of Honor
  • Eagle Scout Courts of Honor
  • Blue and Gold Banquets

Costs and Responsibilities

  • Rental fees are $50 for the first room and $25 for each additional room
  • Each room comes with 24 rectangular tables and 48 chairs
  • Units are responsible for set up, take down and clean up of their event
  • Units are responsible for any damages to the building and/or furniture
  • Units must complete a pre-event and post-event inspection form (to be left in the facility’s drop box)
  • Failure to submit completed inspection forms, return A/V equipment to the proper place or return furniture to its original set up will result in a $150 fee charged to the credit card used for confirming your reservation

Scheduling An Event

  1. Units must contact their District Executive to reserve a date and time (CLICK HERE to find your District Executive’s contact information)
  2. Unit events are available during two time slots: 11 a.m.-3 p.m. and 5 p.m.-9 p.m.
  3. An adult (registered leader or parent) must complete the Building Master Class in order to confirm a reservation (scheduled with Facility Sales Manager)
  4. Once a unit selects an event date and time slot through their District Executive, the Facility Sales Manager will contact the unit to gather credit card information (the credit card number will only be kept on file until after the event is complete and any damages are accounted for)

Photos of the Fickett Center

Frank Fickett Scout Training and Service Center